Privacy Policy

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## **Privacy Policy**

**Effective Date:** 22-10-2024

**Website:** [http://igniteiqdigital.com/](http://igniteiqdigital.com/)

**Business Name:** IgniteIQ Digital Marketing Agency

**Contact Information:**  

Email: igniteiqdigital@gmail.com  

Address: Bengaluru, India

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### **1. Introduction**

Welcome to IgniteIQ Digital Marketing Agency. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

By using our website [http://igniteiqdigital.com/](http://igniteiqdigital.com/) or engaging our services, you consent to the data practices described in this Privacy Policy.

### **2. Data Controller**

IgniteIQ Digital Marketing Agency, located in Bengaluru, India, is the data controller responsible for your personal data. If you have any questions or concerns regarding this Privacy Policy, please contact us at igniteiqdigital@gmail.com.

### **3. Information We Collect**

We may collect and process the following personal data:

1. **Contact Information:** Name, email address, phone number, and company name, provided by you when contacting us, subscribing to our newsletter, or purchasing our services.

2. **Business Information:** Information about your business needs when you inquire about our digital marketing services.

3. **Technical Data:** IP address, browser type, browsing activity, pages viewed, and other analytics data through cookies and similar technologies.

4. **Financial Information:** Payment details if you engage in any paid services.

5. **Communications:** Any messages, feedback, or queries you send to us.

### **4. How We Use Your Data**

We use your personal data for the following purposes:

1. **Service Provision:** To provide you with the digital marketing services you have requested.

2. **Communication:** To communicate with you regarding our services, offers, updates, or newsletters.

3. **Customer Support:** To respond to your inquiries and provide customer support.

4. **Marketing:** To send promotional materials, updates, and advertisements based on your preferences (you can opt-out anytime).

5. **Performance Analysis:** To analyze and improve our website, services, and user experience.

6. **Legal Compliance:** To comply with legal obligations, resolve disputes, or enforce our agreements.

### **5. Legal Basis for Processing Data**

Under GDPR, we rely on the following legal bases to process your personal data:

1. **Consent:** You have provided your explicit consent for us to use your data for specific purposes (e.g., subscribing to our newsletter).

2. **Contractual Obligation:** Processing necessary to fulfill a contract you enter with us (e.g., providing digital marketing services).

3. **Legal Obligation:** To comply with applicable laws and regulations.

4. **Legitimate Interest:** To pursue our legitimate interests (e.g., analyzing website usage) without overriding your privacy rights.

### **6. Data Sharing and Disclosure**

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

1. **Service Providers:** We may share data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services (e.g., payment processors, CRM tools).

2. **Legal Requirements:** If required by law, regulation, or legal process, we may disclose your personal information.

3. **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

### **7. International Data Transfers**

Your personal data may be transferred and processed in countries outside the European Economic Area (EEA). If we do so, we will ensure adequate protection of your data in compliance with GDPR by implementing standard contractual clauses or other lawful mechanisms.

### **8. Data Retention**

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we will securely delete or anonymize it.

### **9. Your Rights**

Under GDPR, you have the following rights regarding your personal data:

1. **Right to Access:** Request access to your personal data that we hold.

2. **Right to Rectification:** Request correction of inaccurate or incomplete data.

3. **Right to Erasure:** Request the deletion of your personal data under certain circumstances.

4. **Right to Restrict Processing:** Request a restriction on the processing of your data.

5. **Right to Data Portability:** Request a copy of your data in a structured, machine-readable format.

6. **Right to Object:** Object to the processing of your data for direct marketing or based on legitimate interests.

7. **Right to Withdraw Consent:** Withdraw consent at any time if data processing is based on consent.

8. **Right to Complain:** Lodge a complaint with a supervisory authority if you believe your data rights have been violated.

To exercise any of these rights, please contact us at igniteiqdigital@gmail.com.

### **10. Security Measures**

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, secure servers, and regular security assessments.

### **11. Cookies and Tracking Technologies**

Our website uses cookies and similar technologies to enhance your browsing experience, personalize content, and analyze site traffic. You can manage or disable cookies through your browser settings. For more information, please review our Cookie Policy.

### **12. Third-Party Links**

Our website may contain links to third-party websites. This Privacy Policy does not cover the practices of these external websites, and we recommend you review their privacy policies before providing any personal data.

### **13. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

### **14. Contact Us**

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

**Email:** igniteiqdigital@gmail.com  

**Address:** Bengaluru, India

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This Privacy Policy ensures that your website is compliant with GDPR and transparent in handling user data.